FAQs
What You Need to Know About Our Arborist Services
If you have a question about any of our services, browse our commonly asked questions list to see if it has already been answered.
For further information on tree work in Ballina, Lismore and Byron Bay, contact our friendly team.
Yes. Quotes are valid for 30 days.
Yes. Simply let us know how much mulch you need and we’ll deliver it direct to your door!
Yes, we have an hourly and day rate and can provide firm quotes. 90% of clients choose the firm quotes.
It may be necessary, but not in all cases. You may be required to lodge a Development Application form to inform your local city council of your tree removal/pruning plans. Head to our local shire TPOs & DAs page to find out more.
Yes, we’re insured up to $20 million dollars in public liability.
Any leftover debris gets placed in our woodchipper unless you make prior arrangement with us to keep the wood for a fireplace. We guarantee our staff will always clean up after the job is finished so you aren’t left with a mess.
Tree stumps may increase the risk of a pest infestation, which if neglected, can spread to your home. Leftover tree stumps may be a tripping hazard or may be in the way of infrastructure ie. footings. They may also cause new tree sprouts to grow and may require the use of chemicals to remove them permanently.
Yes. If your property has been damaged by a storm, stay clear of the fallen trees and call us as soon as possible so we can assess the damage. Our storm crew is on hand day and night to help remove the risk.
Each tree needs to be accessed on an individual bases.
No – The chipper is a dangerous machine and requires professional trained operators.
